Answers To A Few Of Our Most Frequently Asked Questions:
Q. I already have a cake included in my reception catering package.
Can I still get my cake from Whyte Icing? Can I make my own?
Many Reception Locations Do Not Allow "Outside Food" To Be Brought Into Their Facility Unless
It Is From A Kitchen Specifically Licensed For Foodservice. Whyte Icing Specialty Cakes Meets These
Requirements.
You will need to check with your caterer or reception hall. Most reception locations allow you to select
your own Wedding Cake Baker even though you are purchasing their 'package'. We will work with your
caterer or reception coordinator to arrange for the delivery and set-up of your cake.
We don't recommend a bride make her own cake. You need to be able to relax and focus on your special day.
Remember, as the centerpiece for your reception, the presentation of your Wedding Cake is as important as
any of the other services you are hiring Professionals to handle for you.
Q. Where is the Bakery? Can I come visit your shop?
We are located in Johnstown, Pennsylvania. At this time, we do not have a 'Storefront Bakery' that is open to
the public.
We have a very small studio kitchen that is licensed by the Pennsylvania Department of Agriculture.
All consultations are by appointment only.
For convenience, Jennifer often travels to the Bride's home (within 30 minutes of Johnstown)
or schedules these meetings at a nearby coffee shop. The pictures we have available here and in our photo
albums are
just a small sample of the limitless design possibilities when we create your personal cake.
Feel free to bring pictures from magazines or books, fabric swatches, flavor suggestions, and ideas for a
delicious
centerpiece that your guests will remember.
If you need to send us something (deposit, fabric swatches, your design ideas & pictures), our address is:
Whyte Icing Specialty Cakes, PO Box 311, Johnstown, PA 15907
Q. Do you accept Credit Cards for Payment or Deposits?
We accept:
Cash
Check
Credit Cards through Paypal
(Only available for orders over $100. Small service charge will be added.)
Q. Is my date available? Can I reserve the date, and order my cake later?
We accept Wedding and Large Event Reservations up to 12 months in advance.
(A deposit is required to hold a date.) Your Consultation should be scheduled 3 - 6 months before the
wedding.
Smaller cakes (such as a Birthday) require a minimum of 2 weeks notice, subject to date availability.
You can check our calendar here:
Q. Can you deliver and set-up my cake?
We deliver ALL of our cakes. Delivery within 10 miles of downtown Johnstown is free.
The fees for other locations vary.
We deliver up to 1 hour from Johnstown, including:
Altoona, Hollidaysburg, Ebensburg, Indiana, Bedford, Ligonier, Somerset and the surrounding areas.
A minimum order may be required.
Q. Do you make cookies? Can I get a cheesecake?
At this time, our focus is primarily on Wedding and Specialty Cakes.
We may offer cookies in the future. We do not offer cheesecakes.
Q. Do you have Ornaments available?
Can I rent a Waterfall or Chocolate Fountain from Whyte Icing?
We do not keep cake ornaments such as a 'Bride & Groom' or 'Monogram' in stock.
If you provide an ornament, we will be happy to use it in the overall planning and design of your cake.
Currently, we do not provide fountains. Check with your caterer, event decorator, or reception facility
for the rental of these items.
Q. Can I get Fresh Flowers on my cake?
We can place flowers on the cake that have been provided by you or your florist. It is your responsibility to
work
with your florist to assure the flowers are safe to use on a cake that will be eaten by your guests.
* * * A L L E R G Y W A R N I N G * * *
All Food Items produced by Whyte Icing Specialty Cakes are made in a facility that also processes a
variety of nuts/nut products, wheat/gluten products, soy products, eggs, dairy, flavorings, colorings, and
other ingredients that are a potential risk to a person with a Food Allergy.
Whyte Icing Specialty Cakes is not responsible for the consumption --or any other contact with--
our products by persons with a Food Allergy (known or unknown); whether it be you or your guests,
catering staff or other vendors (or any other person); before, during, and after the event.
Let us know if you have any other questions or comments.
~ Prices listed on this website are subject to change ~
Q. I already have a cake included in my reception catering package.
Can I still get my cake from Whyte Icing? Can I make my own?
Many Reception Locations Do Not Allow "Outside Food" To Be Brought Into Their Facility Unless
It Is From A Kitchen Specifically Licensed For Foodservice. Whyte Icing Specialty Cakes Meets These
Requirements.
You will need to check with your caterer or reception hall. Most reception locations allow you to select
your own Wedding Cake Baker even though you are purchasing their 'package'. We will work with your
caterer or reception coordinator to arrange for the delivery and set-up of your cake.
We don't recommend a bride make her own cake. You need to be able to relax and focus on your special day.
Remember, as the centerpiece for your reception, the presentation of your Wedding Cake is as important as
any of the other services you are hiring Professionals to handle for you.
Q. Where is the Bakery? Can I come visit your shop?
We are located in Johnstown, Pennsylvania. At this time, we do not have a 'Storefront Bakery' that is open to
the public.
We have a very small studio kitchen that is licensed by the Pennsylvania Department of Agriculture.
All consultations are by appointment only.
For convenience, Jennifer often travels to the Bride's home (within 30 minutes of Johnstown)
or schedules these meetings at a nearby coffee shop. The pictures we have available here and in our photo
albums are
just a small sample of the limitless design possibilities when we create your personal cake.
Feel free to bring pictures from magazines or books, fabric swatches, flavor suggestions, and ideas for a
delicious
centerpiece that your guests will remember.
If you need to send us something (deposit, fabric swatches, your design ideas & pictures), our address is:
Whyte Icing Specialty Cakes, PO Box 311, Johnstown, PA 15907
Q. Do you accept Credit Cards for Payment or Deposits?
We accept:
Cash
Check
Credit Cards through Paypal
(Only available for orders over $100. Small service charge will be added.)
Q. Is my date available? Can I reserve the date, and order my cake later?
We accept Wedding and Large Event Reservations up to 12 months in advance.
(A deposit is required to hold a date.) Your Consultation should be scheduled 3 - 6 months before the
wedding.
Smaller cakes (such as a Birthday) require a minimum of 2 weeks notice, subject to date availability.
You can check our calendar here:
Q. Can you deliver and set-up my cake?
We deliver ALL of our cakes. Delivery within 10 miles of downtown Johnstown is free.
The fees for other locations vary.
We deliver up to 1 hour from Johnstown, including:
Altoona, Hollidaysburg, Ebensburg, Indiana, Bedford, Ligonier, Somerset and the surrounding areas.
A minimum order may be required.
Q. Do you make cookies? Can I get a cheesecake?
At this time, our focus is primarily on Wedding and Specialty Cakes.
We may offer cookies in the future. We do not offer cheesecakes.
Q. Do you have Ornaments available?
Can I rent a Waterfall or Chocolate Fountain from Whyte Icing?
We do not keep cake ornaments such as a 'Bride & Groom' or 'Monogram' in stock.
If you provide an ornament, we will be happy to use it in the overall planning and design of your cake.
Currently, we do not provide fountains. Check with your caterer, event decorator, or reception facility
for the rental of these items.
Q. Can I get Fresh Flowers on my cake?
We can place flowers on the cake that have been provided by you or your florist. It is your responsibility to
work
with your florist to assure the flowers are safe to use on a cake that will be eaten by your guests.
* * * A L L E R G Y W A R N I N G * * *
All Food Items produced by Whyte Icing Specialty Cakes are made in a facility that also processes a
variety of nuts/nut products, wheat/gluten products, soy products, eggs, dairy, flavorings, colorings, and
other ingredients that are a potential risk to a person with a Food Allergy.
Whyte Icing Specialty Cakes is not responsible for the consumption --or any other contact with--
our products by persons with a Food Allergy (known or unknown); whether it be you or your guests,
catering staff or other vendors (or any other person); before, during, and after the event.
Let us know if you have any other questions or comments.
~ Prices listed on this website are subject to change ~
 | |  | |  | |  | |  | |  |
| IS MY DATE AVAILABLE ? Check Our Calendar! Calendar for reference only. Whyte Icing does not guarantee date availability until the cake order has been reviewed and confirmed. (A deposit to reserve the date may be required.) |
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| Whyte Icing Specialty Cakes |
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